1. Upon arriving at the login page, click on "Forgot Password" button

2. On the next screen, type in your GCX employee email (e.g. name@gcx.com.gh) in the Email Address field and click on "Reset Password " button you will get a prompt that says "Password reset instructions have been sent to your mail"

3. You will receive a password reset email from "itsupport@gcx.com.gh" and click on the "reset your password" button

4. Type in your new password which must be the same in both New Password and Confirm Password fields and click on "Confirm" button

5. You will get pop up message reading "Your new password has been set successfully"